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Using :Recover

Last Updated: May 05, 2018 09:29PM PDT
This article shows you how to configure :Recover for secure backup and restore of SSProtect content, and includes links to articles specific to individual features.

:Recover is an optional SSProtect component that provides seamless backup/ restore capability for protected content. :Recover is an integral part of the patented cryptographic cloud offloading methodology provided by KODiAC Services, imposing no procedural change for end-user data use.

Use this article as your starting point to configure :Recover for Organizations and/ or Individual Accounts, then follow the links at the end of this article for additional usage information.

:Recover requires an individual component License, which you can request using information in the article, License and Components Interface. Once your ISP responds to the request, Privileged Account holders will receive email notification as described in the article, Email Notifications.

Note that an Individual Account is by default the Privileged Administrator of a single-user, unnamed Organization and as a result receives these notifications as well.

Licensing Impact
:Recover automatically goes into effect when added to an Individual Account, though for an Organization, you must independently enable :Recover for existing Accounts. New Accounts will automatically have it enabled, which means you must manually disable it if and when desired.

Enable/ Disable for Organizations
Use the Administer Users interface available to Privileged Users to configure :Recover for Organization Accounts:

  1. Click on the SSProtect icon in the notification tray, then choose Administer Users
  2. Choose the Manage submenu to go directly to the configuration display
  3. Choose the email address for the Account you want to modify, then choose Edit
  4. Check/ uncheck :Recover in the lower middle portion of the right side
  5. Adjust the AcctQuota to reserve Archive storage space for protected content
  6. Choose Save (or press <Enter>)

Enable/ Disable for Individual Accounts
Individual Accounts don't use the Administer Users interface. Instead, navigate to Account Configuration and modify :Recover in the same fashion using the controls in the lower portion of the dialog:

Note that this interface is available for both Privileged and Unprivileged Organization Accounts. In these cases, the :Recover checkbox cannot be edited, and the text below the controls refers back to the Administer Users interface, or refers to Account Administration responsibilities for managing changes.

Operating Modes and Dynamic Switching
In the same Account Configuration dialog, you will notice the dropdown control below :Recover named Sw to Opt Offloading. This determines if and how :Recover operation switches from Double Encryption to Optimized Offloading, minimizing attempts to Archive files that may be far beyond practical considerations for your dynamic.

For Mode details, refer to the article, Operating Modes.

Setting the Mode Transition
When you configure Dynamic Mode Switching with Prompt or Automatic, and subsequently initiate conversion (the encryption portion of a Protect or Re-Protect transaction) using a file larger than the Threshold, the Operating Mode will change (based on UI response, when applicable) to facilitate efficiency. In this fashion, you can create a high limit that reduces the chances of storing extremely large files that may not be practical for your network, Quota, and/ or goals.

Set the transition to PromptAuto, or Disabled using the dropdown, then set the trigger size using the Threshold (MB) entry to the right.

Using Max :Recover Size Limits
When you choose not to utilize Dynamic Mode Switching, you can instead set a maximum file size for :Recover operations. When this limit is surpassed, conversion will fail with an error notification indicating the target file is too large.

This option is not available when Dynamic Switching is enabled, as shown in the screenshot above. However, choosing, "Disable" in the Dynamic Switching prompt re-enables the :Recover Maximum edit control.

Enter a value of 0 to disable this feature. This then permits protection of target files of any size.

Dynamic Switching and :Recover Maximum Scope
Dynamic Switching and also :Recover Maximum target file size limit settings apply to all SSProtect Users working within the same Windows Login, regardless of Organization or Account. As a result, changes to this setting impact all Profiles, current and future.

This will be modified in the future to apply specifically to individual Accounts.

Organization and Individual Account Quota
Individual Accounts cannot modify storage Quota, just as Privileged Organization Accounts cannot modify total Organization storage Quota. If you need to increase (or decrease) the amount of Archive storage space reserved for your Organization or Individual Account, submit a request with email to

Organization Account Quota
You can, however, distribute Organization Quota across existing (and new) Accounts using the Administer Users interface. AcctQuota subtracts from (or adds to) the OrgAvail Quota, allowing you to distribute Quota to different Accounts as you see fit.

New Accounts automatically receive a Quota amount that equally distributes remaining OrgAvail space across all unused License Seats. For example, in the first screentshot, the sample shows an Organization with 3 unassigned License Seats and 3000 MB of OrgAvail space. As such, a New Account will by default receive 1000 MB of Archive Quota when it is created.

For detailed information, refer to the article, Archives and Quotas.

Impact of Removing :Recover from an Organization
If :Recover is removed from an Organization (after having been applied), the :Recover checkbox changes to :Recover (N/A), though the configuration remains, i.e. the checkbox will remain checked for Accounts configured to use :Recover. When editing the Account, the checkbox will remain gray and will not be available for change, though the AcctQuota will be. This allows you to make Quota adjustments even if you're waiting for changes to your Organization.

Of course, when you see :Recover (N/A), conversion utilizes Optimized Offloading. This applies equally to Account Configuration and Individual Account Quota.

As expected, re-applying :Recover to the Organization automatically re-enables it for Accounts previously configured to use it. Remember, however, that data is not stored in the Archive in between - operation will have transitioned back to Optimized Offloading, which will be reflected in all Reports and :Confidential Files Version progressions.

Accessing Archive Data
Archive Data is available with two specific operations - Restore and Rebuild. These differ considerably, and are offered by the :Confidential Files displays described in the article, Managing Host Data.

Refer to the article, Restoring and Rebuilding, for operational specifics.

For More Information
For information regarding product features and content, consult the Document Index, or send email with specific questions to


This article was updated w/ v7.1.3 of the :Foundation Client

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